I delve into everything from research, problem definition, and leading collaborative ideation to interaction design, functional prototype building, UI design, and success metric validation. These case studies should give you a solid feel of how I operate and the skill sets I bring.
Every step of the creation process requires different sets of tools. Here are some of mine. I'm always looking into others and analyzing which works best for the current context and time.
Ethnographic observation, Google Analytics, journey maps, interviews, surveys, problem definition & analysis, card sorts, user testing, hard questions, various Gamestorming exercises
Design studios, lots of paper & pens, whiteboards, mind maps
Paper & pens, Sketch, Illustrator, Photoshop
User testing, ethnographic observations, interviews, Google Analytics & Tag Manager, Google Optimize (split & multivariant testing), Invision/Marvel, FramerJS, HTML/CSS/JS, paper prototyping
Paper & pens, principles of Psychology and Cognitive Science, getting out of my chair to talk to people, hard questions, building relationships of trust